AI Implementation meets Software Craft

Most companies can access AI. Few can turn it into a competitive advantage. We deliver production grade copilots, RAG (retrieval augmented generation), agentic workflows, and automations that are grounded in your data and integrated into the tools your team already uses, helping you go from pilot to production.

  • AI Assistants
  • Doc Search
  • Monitoring
  • Integrations
Abstract header art for Team Placebo

Put AI to work in your business

AI is widely accessible, but implementation is what creates advantage. Team Placebo helps small and midsize businesses turn AI into daily value. We start with the highest impact workflows, connect AI to the tools and data you already use, and deliver reliable, secure solutions that your team can trust. We include evaluation and monitoring so quality stays consistent in production, and you can see what is working over time. Our background in web development, game design, and platform engineering means we care about usability, performance, and measurable outcomes, not hype.

Capabilities

AI Copilots and Agents

Production ready AI assistants and automated workflows with guardrails, evaluation, and reporting. Built into your existing tools and grounded in your knowledge so results are useful, explainable, and auditable.

  • Use case selection and workflow design
  • Answers backed by your documents, with sources and permissions
  • Safety checks and quality evaluation

Reliability and Monitoring

Reliable AI doesn't stop at a prototype. We add testing and monitoring so performance stays consistent, costs stay predictable, and quality improves over time.

  • Track which prompts and data produce results
  • Test changes before they reach your team or customers
  • Monitor quality, speed, and cost over time

Integrations and Custom Apps

The glue that turns AI into a daily habit. Secure integrations and simple interfaces that fit into the systems your team already relies on.

  • Dashboards and internal tools
  • Secure APIs and system integrations
  • Cloud options across AWS, Azure, and GCP

Services

AI Quickstart

Pick the right first workflow and get a pilot running. We identify one to two high impact opportunities, build a pilot in your environment, and define success metrics, costs, and data requirements so you know what it takes to roll out safely.

Answers From Your Documents

Give your team answers backed by your real business knowledge. We connect AI to your files and systems so it can cite sources, respect permissions, and stay up to date as your information changes.

Production Foundations

Make it reliable. We set up testing, evaluation, and monitoring so quality stays consistent after launch and changes do not break what is working.

Custom Tools and Integrations

Turn AI into a daily habit. We build simple interfaces and secure integrations inside the tools your team already uses, so adoption is easy and the workflow feels natural.

Performance & Cost Tuning

Keep response times fast and costs predictable. We optimize prompts, caching, and model selection so you can scale without surprise bills.

Security & Privacy

Use AI with real customer and business data safely. We design permission aware access, sensitive data handling, and practical controls aligned with common security frameworks.

Recent Work

Document Automation for Proposals and Project Plans

Business Services, 2026

Proposals and project plans generated from a simple intake form.

We automated document creation using existing customer data, routed drafts for review before sending, and kept templates versioned so the team could move faster with consistent documents.

  • Problem: Proposals and project plans were assembled by copying old documents. Turnaround was slow, formatting and wording varied, and important details were sometimes missed during busy weeks.
  • Approach: Standardized templates and approved language, pulled key details from existing systems, and added checks for missing fields and common errors. Included versioning and a simple review and approval step so the team could move faster without losing control.
  • Tech: TypeScript, Python, secure OAuth integrations, template generation, document storage integration, Postgres, background sync jobs, and audit logging.
  • Impact: Faster turnaround, fewer revisions, more consistent scope and pricing language, and a repeatable process the team could run without bottlenecks.

Customer Assistant for Common Questions and Returns

Confidential (Retail), 2025

Faster replies for orders, shipping, and returns.

The assistant drafts accurate responses, suggests next steps, and links to the policy or source information used so staff can reply with confidence during busy periods.

  • Problem: The team handled a high volume of repetitive questions, response quality varied by person, and returns and policy details were easy to get wrong during busy periods.
  • Approach: Connected the assistant to order data, store policies, and approved knowledge so replies are grounded in current information with sources and permission aware access. Added templates for common scenarios, a review step before sending, and monitoring to keep accuracy, speed, and cost consistent in production.
  • Tech: TypeScript, Python, secure OAuth integrations, Postgres, document search, background sync jobs, OpenAI models and embeddings.
  • Impact: Faster response times, more consistent customer answers, fewer escalations on returns and policy issues, and a measurable process for improving quality over time.
Abstract art for Team Placebo
Python TypeScript Vector Search AWS / Azure / GCP Auth & Security

Contact

Want to use AI in your business, but not sure where to start? Team Placebo helps companies apply AI to real work so your team saves time, customers get faster answers, and the results are easy to measure.

Whether you have a rough idea or a pilot that needs to be made reliable, tell us what you are trying to improve and what a win looks like. We will help you choose a good first project and map a path to production.

To help us respond quickly, please include any of the following if relevant:

  • The process you want to improve and who does it (support inbox, proposals, scheduling, reporting, onboarding).
  • What you want to change (save time, reduce repeat work, fewer errors, faster response times, better follow-through).
  • The tools you use today (email, spreadsheets, Microsoft 365 or Google Workspace, website, CRM, ticketing system, accounting).
  • Where the information lives (documents, shared drives, CRM, tickets, databases) and who should have access to it.
  • Any privacy or compliance needs (customer data, PII, HIPAA if applicable).
  • Anything else you can share that helps (examples, screenshots, a sample document, a policy, or a link).

If you want an NDA first, we can send ours or sign yours.